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Cuba Cell Phone & Sim Card Purchase

Cuba
Cuba
Buy a Cuba Cell phone or SIM card for your iPhone, Android, Windows, or Blackberry smartphone, or for your basic phone when traveling to Cuba and take advantage of our various pay as you go plans available in Cuba.

There are no monthly fees or hidden charges. What you see is what you pay!

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VIEW PLANS AVAILABLES
  • Plan 1
    Cuba Prepaid
  • Plan 2
    World Postpaid Plan
Per Min Call ChargesCuba
Incoming Calls$0.95
Local Calls$1.90
Call to Usa Canada$0.97
Voicemail Access$1.90
Call to Other Countries (?)$1.90
Mobile to Mobile$1.90
Incoming SMS$0.00
Outgoing SMS$0.27
Data (Per MB.) $0.17
Cuba Prepaid NOTE:
Rates above are when used in Cuba only. Please click here to check rates in other countries. Using it on a cruise ship is always more expensive.
Cuba Prepaid
Plan Highlights
You will receive a SIM card in the size of your choice (see below). This plan is prepaid in the following increments: $200 will get you $200 worth of airtime, $275 will get you $300 worth of airtime, $400 will get you $500 worth of airtime. Unused balance is non-refundable.
Cuba Prepaid
Price

$49.00

SIM Card

Cuba Prepaid FAQ

What is included?

A Cello Mobile SIM card for use in Cuba with the amount you prepaid.

What are my up front charges and fees?

We will charge the regular charges up front. What you see at checkout is what we charge, no other fancy fees are added.

Will I be able to make and receive calls back and forth between the USA and Canada?

Yes, your SIM card can be used to receive calls and to make calls to the USA and Canada and also local calls. If you plan on calling any other country, please contact us for the exact calling rates.

How does the prepaid service work, and how do I add more funds?

Once your sim card is shipped out we will add the selected topup amount (look below for prepaid denominations) towards your talk/data usage. While you are abroad and you need more airtime, you will need to call or email us to add more airtime credit to your account. Unused airtime is non-refundable.

I am not traveling now, when can I place my order?

You can place your order at any time. Select your shipping method accordingly to ensure on-time delivery.

Where will my phone number be based in?

You will get a UK based phone number on the sim card.

How long will it take to receive order, and what are my shipping options?

All orders received before 4pm Monday-Thursday and Friday until 1pm EST can be shipped out the same day. Expedited and urgent delivery options are available on the online order form. Shipping costs run between $10-$35 (depending on where you live and how fast you need it). If you order after the cut off time, please make sure to call us at 1.877.602.2999. All orders received after the cut off time, will be shipped the following business day.

When will my SIM card expire?

The Cuba sim card expires after 12 months of last use.
Per Min Call ChargesCuba
Incoming Calls$2.19
Local Calls$2.19
Call to Usa Canada$2.19
Voicemail Access$2.19
Call to Other Countries (?)$2.19
Mobile to Mobile$2.19
Incoming SMS$0.00
Outgoing SMS$0.49
Data (Per MB.) NA
World Postpaid Plan NOTE:
Rates above are when used in Cuba only. Please click here to check rates in other countries. Using it on a cruise ship is always more expensive.
World Postpaid Plan
Plan Highlights
This is a postpaid plan. You only pay what you actually use after you finish your trip (may take 30-60 days for your bill to arrive).

This service expires after 6 months of inactivity.

World Postpaid Plan
Price

$39.00

SIM Card

World Postpaid Plan FAQ

How Will My Service Work?

Your international SIM card/cell phone will come activated and will work immediately upon arrival abroad. The service comes by default with a UK based phone number. There are no monthly fees when the service is not in use.

How can I check my call details?

Cello Mobile will send you a detailed bill every month for the prior month that you used the service, and charge the credit card on file for the calls/SMS made. Calls are only charged when the other party answers (beware of some companies charging from the moment you hit the SEND key).

How do I add credit when I am running low on my account?

You don't need to worry about running low on credit, refill vouchers, etc. This is a postpaid service that allows you to use your service for as little or as much as you like and pay afterwards only.

Do I have voicemail on my phone?

Voicemail is available upon request only. (By default voicemail is deactivated)

Which Size SIM Cards do you offer?

We do offer full size (Mini), micro and nano size sim cards. Please select the one you need, (if you know which one it is) or enter the model number of the phone so we can check it out and have the right size sent to you.

How long will it take to receive my sim card/phone and what are my shipping costs?

All orders received before 4pm Monday-Thursday and Friday until 1pm EST will be shipped out the same day. Expedited and urgent delivery options are available on the online order form. Shipping costs run between $10 up to $35 (depending on where you live and how fast you need the phone).

Do you have any satisfaction guarantee?

We stand behind our product 100%, if you feel that this product does not meet your needs 100%, we will gladly exchange it or give you a full refund within 15 days.

How far in advance can I place my order, and is there any expiration date?

You can place yous order as soon as your trip is confirmed. This plan has no monthly or yearly fees. This service expires after 3 months of inactivity.

What are the benefits of this plan vs. the others?

This is a postpaid plan, which means that you only pay for your actual usage. You never have to worry about prepaid vouchers or running low on credit.

What kind of phone can I use?

You can use any unlocked phone that has the capability to work abroad. A 'locked' phone is one that has been restricted by software so that it can only be used with the original network or carrier it was manufactured for and can only be unlocked by the original carrier. It is the customer's responsibility to check if the phone is unlocked. There will be no refunds if the phone is found to be locked.
 
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Get a Cello Mobile Cuba Cell Phone or SIM card, and get excellent calling rates when traveling nationwide. Because our SIM cards automatically connect to all major networks like Cubacell, you will have excellent network coverage and clear voice quality all over Cuba including its major cities like Havana, Camagüey, Holguín, Santa Clara and many other cities and towns across Cuba.

What Customers Recently Said...


Submited By: on 11/08/2017
Very Good service Cellphone worked and very good.

BOX_REVIEWS_TEXT_OF_5_STARS 4/5 stars

Submited By: on 09/23/2016
excellent service! got thecuba sim card in advance and it worked with no problems for both local calls and calling home.

BOX_REVIEWS_TEXT_OF_5_STARS 5/5 stars

Submited By: on 02/24/2016
Call quality was like next door, and the rates are better than the local SIM card rate. The UK number makes it very affordable for people calling me. I got the world postpaid SIM which is direct dial, not callback.

BOX_REVIEWS_TEXT_OF_5_STARS 5/5 stars

Submited By: on 02/10/2016
I had very good coverage in Havana and other places.

BOX_REVIEWS_TEXT_OF_5_STARS 5/5 stars

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Rated 4.8/5 based on 4 customer reviews
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WE ARE OPEN TO SERVE YOU!

We never sleep. Please feel free to place your order, and we will ship it out. We are fully ready to serve you with all your communication needs abroad.

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